//A Houseparty everyone is invited to

Social distancing and quarantine are our current reality. People are working from home and meetings have been moved online. In our social life, virtual happy hours have basically replaced all other forms of social interactions and the platform options are plenty – from FaceTime and WhatsApp video calling to Zoom and Teams.

The current talk of town, however, is Houseparty. An app that has seen a surge in downloads from 130,000 a week in late February to over two million a week in late March, right after social distancing and shelter in place orders have been issued around the world.

Houseparty has been around since late 2016 and back then, Forbes has hailed it as the latest teen hangout rivaling Snapchat by offering “spontaneous togetherness.” However, the app remained mostly in the realms of Gen Z. Four years later, Houseparty is now getting attention from all sorts of demographics given the newly gained free time and also the need for an engaging way to digitally connect amidst the Covid 19 pandemic.

Be prepared for people to pop onto your screen

One of Houseparty’s features that sets it apart from other video chat apps: Games

The concept is simple: Houseparty is a video chat app for friends. But how does it differ from other video chats? The idea is that when you are “online” (= you’re actively using the app), your friends can automatically join you. Meaning, they will pop right onto your screen without you having to accept the call. You should therefore be prepared whenever you open the app, because at any time a friend could appear on your screen and your camera would automatically turn on.

Your friends will be notified that you just “entered the house” when you log in. The app allows you to turn off those notifications or alternatively, “lock your room” which then requires you to invite someone for a conversation. That would, however, neutralize Houseparty’s unique proposition of spontaneous connections. The idea is that being notified of a friend entering the house will prompt an unplanned conversation, therefore leading to increased interactions.

Up to eight people can join one party which allows you to meet friends of friends by spontaneously joining their ongoing conversations as long as they didn’t lock the room. Houseparty also offers a gaming feature that clearly sets it apart from the competition. Currently, you can choose between Pictionary, trivia quizzes, a game called ‘Chips and Guac’ that resembles a simplified version of Cards Against Humanity, and Heads Up.

An ad-free oasis or the next marketing channel?

Given its surge in users, the question right now is how much longer Houseparty will remain an oasis for private conversations between friends before it turns into another marketing channel. Co-founder and COO Sima Sistani told The Verge that the company “hopes to profit by selling products that enhance the time people spend together in the app” instead of selling ad space. They do that by offering paid-for gaming add-ons such as packs of words for the Heads Up game.

Brands are, however, trying to find ways to join the party. Just this week, Chipotle is running a promotion offering free food for people’s next Houseparty. Even though Chipotle is not using Houseparty for the promotion itself, but Instagram, the fast food chain is aiming to exploit the current popularity of Houseparty.

Marketing website ‘The Drum’ predicts that traditional ads won’t work for the app but formats need to be bespoke. Suggestions include brand-sponsored games or influencer campaigns that offer exclusive video chats with brand ambassadors.

Will it outlive the virus?

The app offers a fun way to spontaneously connect with friends and will probably initiate more face-to-face interactions, which is important and helpful in our current situation where social distancing is key. It will be interesting to see, though, if people will keep bouncing between houseparties once we are all out and about again in real life with less time and most likely with texting returning as the main form of digital communications.

//Livestreaming 4.0: Why video alone is not enough

multiple screens

The cancellation of major trade shows, conventions and events has prompted companies and brands to switch to a digital presentation of their newest products. Many of those brands have turned to live streaming in order to deliver the “live experience” to their audience’s homes or to editorial offices. However, an online press conference or web-based product launch should offer more than just a simple broadcast of moving images. This is particularly true for special and demanding target groups such as media, investors and also generally for B2B communications. 

The cancellation happened at very short notice. Only two days before the first press day, the organizers of the Geneva International Motor Show announced that one of the most important trade shows of the industry would not take place. As a result, many car manufacturers moved their product presentations and world premieres online. They presented their latest models via livestream.

In general, livestream formats are a good way of providing media and other stakeholders with content and information they cannot obtain in person. However, demands of modern digital PR and communications won’t be satisfied by simply showing videos and presentation slides. The quality of information, the experience of that content, and the framework for its presentation have to perfectly fit together – just like at a physical event.

Rule of thumb: A digital premiere does not necessarily have to be expensive. However, it can only be effective if you give it as much attention to detail as you do with a conventional product launch. This applies to the preparation, the content, the protagonists and the “information logistics”. Only a true multi-faceted digital experience can come close to an in-person experience – a plain broadcast of images will certainly not.

Diversity is king

A modern and powerful tool for live PR offers professional users additional and in-depth information in a wide variety of formats. And it presents this information in context, on a proprietary platform with a proprietary setup, in a multimedia manner and in top quality. In addition, there should be download and magazine areas, high-quality photos of protagonists and products, video clips, prepared quotes (or even entire transcripts) as well as detailed fact sheets. 

The diversity of the content not only provides a wide and ideal working basis, but also takes into account the native integration of the content on the stakeholders’ individual communication channels.

UX is queen

Apart from the content aspect, modern PR platforms convince by providing an intuitive and compelling user interface. The decisive factor here is a visceral experience – regardless of whether users access the platform on a desktop or with their phone or tablet.

Interactive elements are equally important. Is it possible to show individual subtitles in the livestream? Is there an additional level of information that allows users to learn more about the product and the formation process?

Further usability criteria are multiple viewing angles in the livestream, search and filter options as well as the possibility to share content to other platforms by simply clicking a button.

Best practice: Mercedes me media

A modern PR tool for live communications can be compared to a digital content hub. While visitors at a classic trade show have to take notes and photos themselves and look and ask for additional information, the content hub is a place where all these assets are provided as a package.

A prime example is “Mercedes me media” – the digital media platform that has been developed by Mercedes-Benz in close collaboration with OSK. It is currently the most powerful tool for live PR and it offers journalists and other users a comprehensive service package, from speech transcripts to a snapshot function for generating high-res images. The application includes the audience authentically into the digital live event despite spatial separation. While some manufacturers simply posted pre-produced videos online after the Geneva Motor Show was cancelled, Mercedes-Benz used the “Mercedes me media” platform to vitalize a digital live press conference with appealing video sequences, engaging interviews and, last but not least, a real product presentation.

Mercedes-Benz is using the technological possibilities of this innovative communications platform even beyond Coronavirus-impacted situations. Early December 2019, the brand presented their latest compact car model, the new GLA, in a purely digital world premiere for the first time ever. The audience watched the product launch with augmented reality, had the possibility to switch between different camera angles, take snapshots of the livestream and turn on the speech transcript. 

This first digital world premiere of the Mercedes-Benz GLA on “Mercedes me media” accurately underlines the digital transformation the brand is undergoing. It moreover showcases the vast possibilities the platform offers for modern digital PR.

//CES 2020 is over. It’s time to start planning CES 2021.

The Consumer Electronics Show in Las Vegas. (Photo by CES®)

4,400 exhibitors, almost 2.9 million square feet of exhibition space, 175,000 visitors – the Consumer Electronics Show (CES) was again a must-attend for anybody interested in tech. But now is not the time to reminisce about the many highlights presented this year. The next CES from January 6th to January 9th 2021 will once again transform Las Vegas into a gadget wonderland and if you want to participate as an exhibitor, you need to start planning well ahead of time. Here are some key facts you should know in advance and deadlines that are quickly approaching.

Robots that make pizza, glasses with integrated displays, self-driving cars – CES was once again the launch pad for a plethora of new products that could significantly change our lives. Artificial Intelligence and the Internet of Things were hot topics this year, so were 8k TVs and 5G technologies. The automotive industry also contributed a fair share to the line-up of innovations – from ever-popular autonomous cars and electrified engines to vehicles that present a new way of interaction between humans and machines.

Mid-size businesses next to global corporations

At CES, products will be seen by a wide range of international, tech-obsessed audiences with a high reach in social media. The show is also highly covered nationally and internationally by both general and trade media. It has moreover evolved into an effective B2B platform with an impressive potential for sales. Technology and mobility representatives, who want to present their product innovations to a big audience, will find that Las Vegas is their perfect stage.  An appearance is well worth it for mid-size businesses as much as it is for global corporations.

The ZF Press Conference at the Mandalay Bay hotel on the CES media days (Photo by CES®)

CES offers almost three million square feet of exhibition space between the Las Vegas Convention Center (LVCC) and various hotels. The show is even expanding: The new West Hall will offer as much space as ten football fields upon completion in 2020. Whoever wants to expose their products to as much foot traffic as possible should plan to have a booth at the LVCC. Exhibition spaces at the various hotels are more suitable for exclusive events and meetings with selected and invited guests.

Which size fits best?

As a crowd pleaser, CES is very popular with exhibitors, which is why you have to be quick: The Consumer Technology Association (CTA) is assigning a majority of prime spaces at the LVCC already in February.  If you are not a member of the CTA, one square foot will cost you 46 USD. Members will receive a discounted price of 41 USD per square foot. Looking at booth sizes, this means that the smallest booth space (approximately 100 square feet) will be available for a fee of 4,100 USD for the duration of the show. On the upper end of that spectrum, some of the biggest spaces with approximately 10,000 square feet will cost you around 410,000 USD.

The Siemens Mobility booth at CES (Photo by CES®)

Apply for keynotes now!

If you are interested in giving a keynote, get on it now. Keynotes that are happening on the big stage at Las Vegas Strip locations such as the Park Theater or the Venetian Hotel and Resort are in high demand. However, you cannot simply book a slot but have to actually apply for it. The unofficial deadline for keynote applications is March and applicants are being selected based on the variety and appeal of their program.

Speaker diversity plays as big a role as the content and entertainment factor of the presentation. In order to be selected, it is not enough to simply launch a new product. Guests are expecting something visionary that is packed into an appealing narrative and presented in an exciting way.

Mercedes-Benz’s keynote address to present its new concept car included Hollywood director James Cameron whose Avatar movie inspired the vehicle (Photo by CES®)

Keynotes are therefore most suitable for high-profile companies with well-known brands and relevant products or services for consumers all around the globe. If you decide to go for it, you have to bring your A game. It is important that a company’s CEO takes the stage and tells a genuine story. Yet, CES is not just in its name a show, but in quite a literal sense as well. After all, the show is taking place in Las Vegas, meaning visitors are coming to see an impressive performance. Entertainment is key and it needs to support the message both creatively and authentically. Last but not least: Keep your keynote short and to the point!

Press conferences and panels before and during CES

Speaking of keeping it to the point: This rule also applies to other appearances such as smaller press conferences and presentations on the two media days prior to the opening of the actual show. At Mandalay Bay, an array of press conferences follow one another which is very efficient and convenient for journalists as they can get and create a lot of content without much effort and travel between locations. And here is some good news for short-term planners: You don’t have to plan far ahead of time as you can book small press conference slots relatively late in the year.

Over the course of the four CES show days, a multitude of panels take place discussing various topics (Photo by CES®)

During the four show days of CES, you can also hold a press conference at your own booth. I would recommend this option for brands with a less recognizable name – the hidden heroes of the show whose products and services are relevant for niche audiences. Exhibitors can also participate in panel discussions or even host them. These discussions are a good opportunity to position your company as an expert in specific topics. Each press conference and panel is promoted through the CES app and website, which is very helpful and convenient as visitors use these platforms to find and mark interesting and relevant events for their individual CES schedule.

An event outside of CES

Thinking in terms of efficiency, you might wonder: Your target audience is in Vegas already, so why not make use of it and invite them to your own separate event outside of the show? But beware: It is not always recommendable to throw your own party only because you have potential guests present in the same city. Whether or not to have your own outside event should be carefully evaluated. Those extra events are not officially part of CES, meaning they won’t be listed in any type of CES program or communication for visitors to discover. Side programs are therefore only feasible if you have invited and brought your own guests to Las Vegas and want to provide them with a deep-dive into your topics through workshops or additional presentations.

At the end of the day, one can say that CES is the perfect platform for technology providers to position themselves as innovation leaders and present their products and services to a global audience. Las Vegas is worth the trip for every techie. Just don’t wait too long before deciding to attend.

//5 CES Trends From Tech Expert Katie Linendoll That Nobody Has Told You Yet!

Twitter: @KatieLinendoll
Instagram: katielinendoll

By Katie Linendoll – The tech-expert, journalist, and Emmy Award-winning TV personality has given us an exclusive insight into her highlights of this year’s CES. Katie is a CES veteran who knows the hottest topics and developments you need to be aware of. 

For techies, the Consumer Electronics Show (CES) is one of the most anticipated events of the year. An estimated 175k attendees have touched down in Las Vegas to see some of the latest and greatest technologies unveiled. Every CES has its “themes” and this year, there is a heavy presence of 5G, AI, and 8K TVs. But what are some outsider tech unveils you might not have heard about? Here are some interesting ones to note!

Mercedes and Avatar Release a Concept Car 130 Years Into the Future

The auto industry and auto technology presence continues to grow at CES, and one of the biggest announcements was the partnership between Mercedes-Benz and Avatar. Full disclosure: I had the pleasure of working with Mercedes for a second year at CES, moderating their executive conversations. I might be a bit biased, but the Vision AVTR, a concept vehicle with a unique goal to merge technology, nature and the human experience, created a lot of buzz at CES.

Photo by Mercedes-Benz

The vehicle is “woken up” by placing your hand on the center console and then synchronizes with your heartbeat, and touches like the bionic flaps can mimic your mood or harvest solar energy. You can even drive sideways! So not only is this vehicle futuristic, it’s also sustainable, showcasing Mercedes’ continued sustainability efforts in the industry—a bigger focus than ever at CES and rightfully so!

Streaming Services are Growing

Photo by Disney+

From originals like Netflix and Hulu to newcomers like Apple TV+ and Disney+, streaming services is a crowded yet growing space. One newcomer that is making a splash at CES is Quibi, a new platform featuring maximum ten-minute long episodes. Quibi is headed by Meg Whitman (former HP CEO) and Jeffery Katzenberg (co-founder of DreamWorks) and will launch in April with two subscription options starting at $4.99. According to Bloomberg Intelligence, Quibi’s content budget alone is 1 billion dollars.

Customize Your Makeup!

Valued at over 500 billion USD, the beauty industry is constantly growing, and so does its presence in tech by way of bloggers, apps, and gadgets. We are seeing more beauty tech products at CES this year than ever. L’Oréal, who has made buzz over the last few years, announced Perso—an in-home device that outputs customized makeup and skincare.

The device works in tandem with an app that first uses your smartphone’s front-facing camera to analyze your skin. You can then choose from an array of color options or even match from daily trends found on Instagram. Once you make a color choice, and virtually see it on your face via augmented reality, it just takes a few clicks and the unit begins dispensing your personalized skincare, liquid lipstick, or foundation on demand. Testing this out in person easily made it one of the top picks of CES.

Virtual Reality – Will it Become Mainstream?

Photo by Panasonic

Since its infancy, I have been personally amazed by the capabilities of virtual reality, but it seems to have never quite caught on. At CES, there was once again no shortage of virtual reality and augmented reality devices. One standout was Panasonic’s VR Headset—a new take on a headset. The typically-clunky headgear display was reimagined as wearable looking glasses. Panasonic was able to bring a 1.3 OLED screen to each eye, fitting into the sleek form factor.

Out of Toilet Paper?  A Robot Will Fetch You a Fresh Roll! 

Photo by Charmin

It is my twelfth year attending CES and while not much can surprise me at this point, I was completely amused seeing Charmin’s RollBot—a robot that delivers you a fresh roll of toilet paper. Though only a concept, it provides a good laugh and is a nod to the more ‘unique’ technologies that get significant buzz every year at CES.

Even if you aren’t tech savvy, CES once again made a big splash across all headlines this week! With over 4,500 companies and thousands of attendees going at full speed for the past few days, I expect a lot of techies are ready for a nap. And as expected, there’s even a smart pillow for that!

//What’s for lunch? Navigating Midtown’s foodscape in the age of reward points and subscription services

The typical desk lunch has been a staple of the American office culture for a long time. Here at OSK New York, we handle things a bit differently. Lunch is a thing. Our team sits down to eat together at our long dining table with proper place settings and coffee and chocolate as dessert. We mostly talk about work-unrelated topics: what’s happening on the weekend, the latest episode of The Handmaid’s Tale or the difference between the American and German school system. As studies show that taking an actual break from work increases performance and creativity, we take lunch very seriously to make sure that we reach peak productivity.

People either bring their own lunches or go and get something in the sea of food options available in our neighborhood. Every day approximately 3.1 million people go to work in Manhattan with a big chunk headed to office buildings in Midtown East. And starting from 11:30 a.m., people swarm out of those buildings to the many restaurants, food halls, delis and bowl places to get their food.

With ever increasing lunch prices – now starting at approx. $12 for a salad – it can get quite pricey to buy lunch every single day. But luckily, it’s 2019 and there is an app for that – or actually two.

The apps we’re looking at are not the usual food delivery apps such as Seamless, UberEats, or DoorDash. These two apps have emerged and established themselves as the lunch apps of the moment that a good amount of people in Manhattan, and also of our team, has subscribed to.

Subscribe!

For the first of these apps, subscription is actually the key word. MealPal is a meal subscription service that was founded in 2016 and is now operating in markets in the US, Canada, and Australia. In New York, it’s gaining more and more traction as you can tell by the number of food places setting up the MealPal QR Code on their counters.

How does it work? Users pay a monthly subscription fee that includes 12 or 20 lunches. You go into the app, pick the dish you want from a participating restaurant, select a pick-up time, and reserve your meal. Lucky for us, the majority of the restaurants around our office is participating so there are plenty of options.

It’s a good deal for everyone who participates: Restaurants get a predictable and confirmed number of customers and can optimize their food prep by making a large amount of the same dish. Diners get a subsidized meal for about half the price of a regular lunch and don’t have to wait in lines. And MealPal makes a margin on each order and can collect consumer data to optimize their offering.

Feather’s website: A subscription service that lets you rent furniture on a monthly basis

MealPal is the latest incarnation of the subscription service trend. This trend once started with music and video streaming services, and has now taken over almost every imaginable industry. Only to name a few: There is ClassPass for workout sessions, Blue Apron for home-cooked meals, Burst for toothbrushes, Misfits for organic vegetables, Feather for furniture, Birchbox for beauty products, JustFab for clothes, and Nike for kids’ shoes.

According to a report by McKinsey, the subscription e-commerce market has grown by more than 100% annually over the past five years. The target audience of these subscription services are often younger and affluent customers in urban areas that appreciate the convenience and discounted price they get in exchange for their commitment. MealPal hits that sweet spot with both a convenient and affordable offer.

Subscriptions per se are not a new thing. Monthly cable bills have been around forever and everyone at some point in their lives probably has had a magazine or newspaper subscription. However, the unexpected combination of a subscription with products that you never thought about subscribing to before, but that you actually do need on a regular basis, is what is new and appealing. And the possibilities are endless. 

Gimme points!

The second app that we have recently discovered is called Ritual. Ritual was founded in Toronto in 2014 and expanded to the US three years later. Last month, they ran a promotion for $1 lunches that made us all sign up. Initially we expected that everyone would stop using it after the promotion ends. But surprise, we are still ordering food through Ritual.

Ritual rewards: With Elite status, you get more points per purchase

How so? At first sight, there is nothing new about Ritual. You use the app to make an order and then go pick it up when it’s ready so you don’t have to wait in line. It also asks you to join your company team so that you get notifications when one of your co-workers makes an order. This way, you can piggyback on their order and they can pick it up for you along with their own order. This saves you a trip through the masses of people on Midtown streets during lunchtime. 

Apart from their sporadic $1 lunch promotions and regular $5 off from selected restaurants, Ritual has a rewards points system. And this is where it gets interesting. In a society where people are obsessed with collecting points and read The Points Guy like a bible, Ritual offers an advantage over other food ordering apps and proprietary apps.

Most restaurants and food places have a reward system in place that for example gives you a free meal after ten purchases. These reward systems, however, are all specific to each place and unless you go to the same lunch spot every day, it takes quite a while until you actually get a reward.

Dedicated shelf space for Ritual and MealPal at Just Salad on 3rd Ave & 40th St

With Ritual, you collect points in the same system no matter where you order, which allows you to get to a reward much more quickly. This universal reward system in combination with its regular discounts, presents a big draw. 

Both MealPal and Ritual have found a unique selling point to set them apart from the well-established food ordering apps. They have even amassed a big enough of a user base to prompt some places in Midtown to set up designated shelves so that their users can easily find their orders and pass by the line of people ordering in store. 

How we get our lunches will probably change again within the next year or even the next few months. But for the moment, even though we don’t know what is for lunch, we know that there is an app for that – or actually two.